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Monopadco is committed to providing fast and secure delivery services to every customer. Please carefully read the following shipping policy to understand the order shipping and delivery process.
Shipping Time
All orders are typically processed and shipped within 3 business days (excluding weekends and holidays).
During peak periods (such as promotional events or holidays), shipping may be delayed; we will process your order as quickly as possible.
Delivery Time
Domestic delivery typically takes 7 business days, but the exact time may vary depending on the region.
International delivery takes an average of 21 business days, which may be affected by customs clearance or transportation delays.
Shipping Costs and Taxes
Shipping costs and delivery methods will be displayed at checkout. International orders may incur customs duties or import taxes, which are borne by the recipient.
Logistics Information and Tracking
After shipment, we will provide a tracking number via email so you can easily check your order status.
In case of delivery issues or delays, please contact us promptly: lunarbank@monopadco.com
Important Notes
Please ensure that the shipping information you provide is accurate and complete to avoid affecting delivery. Monopadco will assist with delivery issues caused by incomplete or incorrect information, but will not assume any additional responsibility.